CVS Blog

Allow Your Email Messages to Accumulate

Posted on November 25th, 2008 by Terence Kierans, aka TK

 

Email has become a necessary evil. Let those messages accumulate a little before interrupting what you are doing to respond

Even if your business structure requires prompt response to email messages try only responding once every half-hour or even hourly. Doing it this way will decrease the number of interruptions to your workflow. It may not be possible for you to make use of this strategy, but if you can, then there is a number of benefits.

Very often, relevant information supplied in email messages tends to arrive bit by bit. So, by responding to your email messages only periodically, you can collect those threads all at once, reducing the amount of time spent on each issue. Using this approach will also minimise indulging in trivial email discussions.

Terence Kierans CAVB (Certified Australian Virtual Business)
Principal, Cyberspace Virtual Services, Western Australia
www.virtualservices.com.au – Experience the Difference
www.virtualservices.com.au/CVS_blog – My contribution to business owners
www.avbn.com.au – Australian Virtual Business Network—You Deserve the Best
2007 Thomas Leonard International VA of Distinction Award Nominee
Contented Member of ‘A Clayton’s Secretary’
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CRISIS MANAGEMENT

Posted on November 8th, 2008 by Terence Kierans, aka TK

By: Dr. Donald E. Wetmore

Crisis Management, for the most part is when a deadline has snuck up behind you and robbed you of all choice. And crisis management, for the most part, is poor time management. Why? You’re under pressure, maybe cutting corners. Things can slip through the cracks. Your stress level is increased. The quality of your performance may not be what it ought to be.

I have been amazed through the years when my college students would hand in term papers and inform me that they didn’t have enough time to do a good job. I would reply, “When in the future will you get more time to redo it because if it’s as bad as you suggest, I’m going to give it back to you to redo.” You don’t have the time to do it right; where will the time come from to fix it?

I would suggest that if you find yourself in Crisis Management a lot, it probably has less to do with your day-to-day responsibilities and more to do with a lack of anticipation, because most of the things that put you into Crisis Management are things that are capable of being anticipated.

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